AI Personal Assistant

Your AI assistant, powered by agents you build.

Meet YAPA, Your AI Personal Assistant. A pocket-sized assistant for every employee that takes the admin and busywork off their plate, all from one simple chat, so your team gets hours back to focus on the work that actually matters.

Get in touch → How it works

YAPA online · 4 agents published

Hi Sarah 👋 I’m YAPA. Your agents are ready, type / to pick one.

/sales follow up with SingHealth

On it. The Sales Agent is drafting a follow-up using your CRM connector.🤖 Sales Agent · skill: Draft email

Tools: CRM · Email
Drafted follow-up to James Lim, ready to review. This also needs a full proposal, that’s complex, so I’ll hand it to PALS.→ Hand off to PALS

10×

Faster task completion

100%

Your agents, skills and data, under your control

Autonomous actions without your approval

Admin · control

The Admin Panel

Set up agents and give them the skills they need.

In the YAPA admin panel, your organisation creates agents and assigns each one a focused set of skills, so every agent is great at exactly what it is meant to do.

Configure Agent: Sales Agent draft

✉️Draft & send emailCompose, summarise, follow upEnabled

📇Create CRM recordsContacts, opportunities, notesEnabled

🔎Web researchAccount briefs with sourcesEnabled

💸Submit expensesNot relevant for this agentOff

Create as many agents as you needSpin up a focused agent for each job to be done, sales, expenses, onboarding, support, then name it, describe it, and set its tone.

Assign only the right skillsEach skill is a guided, confirmation-first workflow. Turn skills on or off per agent so it only ever does what you intend.

Roles & permissionsScope who can use each agent by team, role or individual, so the right people see the right capabilities.

Versioned and auditedEvery change to an agent’s skills and tools is tracked, so you always know who changed what, and when.

Tools & Connectors

Connect each agent to the tools your business runs on.

From the same admin panel, assign tools and connectors to an agent so it can act in your real systems, reaching only the systems you allow.

Assign tools per agentGive an agent exactly the connectors its job needs: CRM, email, calendar, messaging, storage, or your own internal API Services.

Bring your own systemsConnect the platforms you already use. Tools are configured once and reused across any agent you choose.

Credentials stay server-sideThe backend holds the keys and calls tools on the agent’s behalf, so the model never sees your passwords or tokens.

Scoped and revocableGrant least-privilege access per agent and revoke a connector at any time, instantly, from the panel.

Connectors: Sales Agent 6 active

SalesforceHubSpotGmail Google CalendarSlackWeb Search Internal API · off

Publish to the App

Choose which agents appear in YAPA.

Not every agent belongs in every pocket. Select the agents that show up in the YAPA app, for everyone or for specific teams, and update the line-up any time.

YAPA App · Visible Agents Sales Team

💼Sales AgentCRM, email, researchIn app

🧾Expense AgentReceipts & claimsIn app

🌴Leave AgentBalances & applicationsIn app

🛠️IT Helpdesk AgentHidden for this teamHidden

You decide what shows upToggle agents in or out of the app. Users only see the agents you have published to them.

Per-user and per-role line-upsSales sees sales agents; HR sees HR agents. Tailor the roster to each team or individual.

Reorder and featureControl the order agents appear in and highlight the ones you want people to reach for first.

Updates land instantlyPublish or unpublish an agent and the app reflects it right away, with no app store update required.

YAPA ↔ PALS

When work gets complex

YAPA hands the hard problems off to PALS.

YAPA is brilliant at quick, in-the-moment tasks. When something needs a longer, multi-step, multi-agent effort, it hands the work to PALS, your agentic AI workforce, and brings the result back to you.

YAPA

Quick tasks, in your pocket

Draft an email or log a CRM note
Submit an expense or apply for leave
Look something up, book a meeting

PALS

Complex, multi-step work

Build a full proposal end to end
Run an onboarding or invoicing workflow
Coordinate research, drafting and review

Explore PALS →

Use Cases

One platform, many ways to put it to work.

Start from a ready-made set of agents, or compose your own. Here is one we have built end to end.

Live use case

Pocket CRM & HR Admin

A ready-to-go YAPA configuration for client-facing teams: scan name cards into the CRM, snap receipts into expense claims, apply for leave, book appointments and run sales reward campaigns, all from one chat.

View use case

Compose your own

IT & Internal Helpdesk

Agents that triage tickets, handle access requests through approved connectors, and escalate anything complex to PALS for a full resolution workflow.

Talk to us

Compose your own

People & Onboarding

Self-service agents for leave, policies and onboarding checklists, with the heavy, multi-step joiner workflows handed off to PALS.

Talk to us

Rollout · t → 1

How It Works

From admin panel to pocket, in five steps.

Set agents up once, govern them centrally, and let your team reach them from the app.

Create an agent

In the admin panel, add an agent, give it a name, a description and a tone of voice for the job it is meant to do.

Assign its skills

Switch on the confirmation-first skills this agent should have. It can only ever do what you enable.

Connect tools & connectors

Attach the CRM, email, calendar, messaging or internal API Services the agent needs. Credentials stay server-side.

Publish to the app

Choose which agents appear in YAPA, for everyone or specific teams. Updates land instantly.

Hand off to PALS when needed

For complex, multi-step work, YAPA routes the task to PALS and returns the finished result, with approvals along the way.

Start the conversation

Ready to put your agents in everyone’s pocket?

Let’s talk about how YAPA gives your team their own AI personal assistant, with the agents, skills and connectors you choose, and PALS ready for the heavy lifting.

Get in touch → or write to enquiries@tangent9.com